How Angela Shanley Associates Made Its Printing Greener With Epson
An award-winning London tour operator moved to heat-free Epson devices from DNC, with a carbon footprint over 50% lower than a traditional laser printer/MFP and no call-outs in 12 months.
- Travel & Tourism
- Epson


About Angela Shanley Associates
Angela Shanley Associates is an award-winning tour operator founded in 1978, based in central London with an office in Scotland.
It provides services across the UK, Ireland, France and a wide range of destinations around Europe.
- lower carbon footprint than a traditional laser printer/MFP
- Over 50%
- lower carbon footprint than a traditional laser printer/MFP
- call-outs in 12 months
- 0
- call-outs in 12 months
- consumable parts ever needed across the Epson range
- 4
- consumable parts ever needed across the Epson range
- year the business was founded
- 1978
- year the business was founded
The challenge
What Wasn’t Working
During the pandemic, demand for print fell and the business moved to cloud services. As the office reopened, it needed printing that fitted the new way of working.
Reducing its carbon footprint was a key goal.
- Print demand fell as the business moved to cloud
- More effective printing for changing demands
- Key goal: reduce the carbon footprint
- Future-proof printing and scanning with cloud integration
The solution
What DNC Did
As an Epson Solutions Plus partner, DNC talked the team through the options between laser and heat-free Epson technology.
The Epson devices use a fraction of a laser printer’s electricity, and DNC monitors them remotely so most issues are fixed without an engineer visit.
- Heat-free Epson devices instead of laser
- A fraction of a laser printer’s electricity
- Only 4 consumable parts ever needed
- Less packaging and less waste
- Ink levels and meter readings monitored remotely
- Devices reset remotely through Epson’s portal
- WhatsApp video call support for faster fixes
The results
The Difference For Angela Shanley Associates
The devices have worked faultlessly, with no call-outs in the last 12 months. They’re easy to use, compact, and match laser quality for the team’s office printing and scanning.
Support isn’t just 9 to 5: the team can speak to a person any time of day, whether they’re in London or Scotland.
- Carbon footprint over 50% lower than laser
- Lower electricity costs
- Over 327kW carbon reduction per machine vs laser
- 92kg reduction in CO2
- No call-outs in the last 12 months
- Laser-quality printing and scanning
- Smaller, space-saving devices
- Fast service from a dedicated account manager
The pandemic was the catalyst that resulted in a complete re-think to our approach to managing our printed material in a remote working environment. Scanning solutions became more important and practical than a paper-based approach. Our long-term partnership with DNC Systems and their detailed understanding of our business needs made this process simple. Our physical prints are much reduced, equipment more efficient, and now more in line with our longer-term carbon footprint reduction plans which also involve an existing corporate partnership with rewilding charity ‘Trees for Life’. The charity reintroduces native Scots pines in the Scottish Highlands that have experienced deforestation.
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Could We Do The Same For Your Business?
We’ll look at what you have, how you use it and where improvements can be made, then recommend a solution based on what you actually need.
